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Tips For Continuing Business When Your Customers Stay at Home

After weeks of confusing and varied COVID-19 information and new guidelines governing how we do business, many of us find ourselves working remotely. Ours is a hands-on industry, so adapting to this new world requires far more than a shift to a home office. Fortunately, we're a creative bunch finding innovative solutions. Here are some tips and ideas on how to continue business from home. 
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Online Ordering, Curbside Pickup and Delivery

With so many families confined to their homes, the yard and garden are both an escape and a focal point. The demand for plants is there, but many customers are uncomfortable with the idea of entering retail spaces. Online ordering systems have been a lifesaver for garden centers and nurseries. Curbside pickup and delivery also keep contact to a minimum and keep staff employed.

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Making it Work!

How are your colleagues in Colorado and New Mexico living with the new COVID-19 guidelines? We will post stories here as we receive them - and please submit to [email protected] if you would like to share. How has your business been affected? Are you still fulfilling orders? Any order cancellations? Delivery issues?  Any insights would be appreciated and useful for other members to know. 

Here is feedback from CNGA members on the how they are adjusting their operations . . .

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March 26 Colorado Stay-Home Order

As of March 26, the entire state is under a Stay-at-Home order, which has been extended to expire April 26.  Based on the Order, dated March 25, CNGA believes that most businesses in the green industry fall into one or more exemption categories. For horticulture growers, your business determination as ‘critical’ is pretty straightforward – you are considered agriculture. For landscape contractors, suppliers and other green industry professionals, the determination is a bit more nuanced.

As you can see from the categories on the list, they are very general (see below) and while we can offer guidance, businesses that must make the determination for themselves and communicate carefully with employees and customers. Read further clarification about agricultural businesses from Colorado Commissioner of Agriculture, Kate Greenberg. 

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New Mexico Stay-at-Home Order

Read the Stay-at-Home Order here.

The state of NM lists the following businesses as essential businesses which may remain open: (our comments in parentheses)

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